Data Protection

ri188 Privacy Policy

Your privacy is a core commitment at ri188. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you hold as a member. We encourage you to read this document in full.

Last Updated: January 2026  |  Version 3.1

Our Privacy Commitments

Six principles that define how ri188 handles your personal data — from the moment you register through the lifetime of your membership.

Data Security First

All personal data transmitted between your device and ri188 is encrypted via industry-standard TLS/SSL protocols. Sensitive stored data — including payment information and identity documents — is encrypted at rest using AES-256.

No Data Sales

ri188 does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is shared only with the service providers strictly necessary to operate the platform — payment processors, licensed game studios, and fraud-prevention partners.

Member Control

You have the right to access, correct, and request deletion of your personal data at any time. These rights can be exercised by contacting our support team. We respond to all verified data requests within 30 calendar days.

Minimal Retention

We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable AML regulations and our international licensing obligations. Account closure triggers a structured data-deletion schedule.

Full Transparency

This Privacy Policy is written in plain, accessible English. We will notify you of any material changes to this policy with at least 7 days' advance notice, giving you time to review the update before it takes effect on your account.

International Standards

ri188 applies internationally recognized data-protection standards across all operations. Our data-handling practices align with global best practices for online gaming platforms serving members in Indonesia and across Southeast Asia.

Important Notice: By registering and using the ri188 platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy. This policy forms part of ri188's overall Terms & Conditions. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team to arrange account closure.
CLAUSE 01

Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

Term Meaning
"ri188" / "we" / "us" / "our" The ri188 platform and its operating entity, which holds an international online gaming license and operates the website accessible at https://ri188.app.
"Member" / "you" / "your" Any individual who has registered an account on ri188, or who browses the platform without registration.
"Personal Data" Any information that identifies or could reasonably be used to identify a living individual, including name, date of birth, email address, phone number, government-issued ID details, IP address, device identifiers, and financial account details.
"Processing" Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure, and destruction.
"Data Controller" ri188 in its capacity as the entity that determines the purposes and means of processing Personal Data collected via the platform.
"Data Processor" Any third-party service provider that processes Personal Data on ri188's behalf, including payment processors, KYC verification partners, and licensed game studios.
"KYC" Know Your Customer — the identity and document verification process required before withdrawals are processed or upon reasonable suspicion of account misuse.
"Cookies" Small text files placed on your device by the ri188 website to enable core functionality, remember preferences, and support analytics and fraud-prevention systems.
CLAUSE 02

Scope & Application

This Privacy Policy applies to all Personal Data collected by ri188 in connection with:

  • Registration and maintenance of a member account on the ri188 platform.
  • Use of any product or service offered via ri188, including sportsbook betting, live casino, slot gacor (high-payout slots), togel (Indonesia's traditional numbers lottery), esports wagering, and card games such as bandar ceme (a traditional Indonesian card game).
  • Interactions with ri188's customer support team via email, live chat, or any other supported channel.
  • Passive browsing of the ri188 website without registration, to the extent that browsing data (such as IP address and cookie data) is automatically collected.
  • Participation in ri188 promotions, bonus programs, and seasonal campaigns.

This policy applies to members located in Indonesia — primarily in cities such as Jakarta, Surabaya, Medan, Bandung, Yogyakarta, Bali, Semarang, and Makassar — as well as to members accessing the platform internationally. All financial transactions on ri188 are conducted in Indonesian Rupiah (IDR).

Age Restriction: ri188 does not knowingly collect Personal Data from individuals under the age of 21. Our platform is strictly for adults aged 21 and over. If we discover that a member is under 21, the account will be immediately suspended and all associated Personal Data will be scheduled for deletion.
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Data We Collect

ri188 collects the following categories of Personal Data, depending on how you interact with the platform:

Category Examples When Collected
Identity Data Full legal name, date of birth, nationality, government-issued ID number (KTP, SIM, or passport) Registration, KYC verification
Contact Data Email address, Indonesian mobile phone number, current residential address Registration, profile updates
Financial Data Bank account numbers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata), e-wallet IDs (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal transaction records Deposit/withdrawal requests, KYC
Technical Data IP address, device type and operating system, browser type and version, session duration, login timestamps Automatic — all platform sessions
Usage Data Pages viewed, games played, bet history, wagering patterns, bonus redemption records, search queries within the platform Automatic — all logged-in sessions
Communications Data Support chat transcripts, email correspondence, feedback submissions When you contact support
KYC Document Data Scanned copies or photographs of government-issued identity documents, selfie verification images, proof-of-address documents KYC verification, withdrawal processing

We do not collect or store full card numbers, CVV codes, or banking passwords. Payment data is tokenized and processed exclusively through our certified payment processor partners.

CLAUSE 04

How We Collect Data

ri188 collects Personal Data through the following channels:

  • Direct submission: Information you actively provide during registration, account profile updates, KYC document upload, deposit and withdrawal requests, support interactions, and participation in promotions.
  • Automated technical collection: Data gathered automatically during your use of the platform, including IP address, device fingerprint, browser attributes, session logs, and clickstream data via server logs and analytics tools.
  • Cookie and tracking technologies: First-party cookies placed by ri188 to maintain session state, remember preferences, and support fraud detection. See Clause 8 for full details of our cookie practices.
  • Third-party payment processors: Transaction confirmation data returned by Indonesian banks and e-wallet providers (such as BCA, BRI, OVO, and DANA) when you complete a deposit or withdrawal.
  • KYC and identity verification partners: Verification outcome data (pass/fail/pending) returned by our licensed identity-verification service providers when you submit KYC documentation.
  • Fraud-prevention and risk-management systems: Behavioral and transactional signals aggregated by our internal risk platform to identify suspicious account activity, multi-accounting, and money-laundering patterns.
CLAUSE 05

Purpose of Processing

ri188 processes your Personal Data for the following specific purposes:

  1. Account creation and management: To register your account, verify your identity, maintain your account profile, and manage your session security.
  2. Service delivery: To provide you access to all ri188 products — including sportsbook, live casino, slots, togel, and esports markets — and to process bets, calculate winnings, and record transaction histories.
  3. Payment processing: To facilitate deposits via local Indonesian banks and e-wallets, and to process withdrawal requests to verified payment accounts held in your name.
  4. KYC and regulatory compliance: To verify your identity and age (21+), comply with applicable anti-money laundering (AML) obligations, and fulfill reporting requirements under our international operating license.
  5. Fraud detection and platform security: To monitor for unauthorized account access, multi-accounting, collusion, bot usage, chargebacks, and other prohibited conduct as defined in our Terms & Conditions.
  6. Customer support: To respond to your queries, resolve disputes, process responsible gaming requests (self-exclusion, deposit limits), and communicate service updates.
  7. Responsible gaming: To monitor wagering behavior for signs of problem gambling, apply requested self-exclusion measures, and send responsible gaming reminders in accordance with our commitments to member welfare.
  8. Platform analytics and improvement: To understand how members use the platform, identify technical issues, optimize the user experience, and inform product development decisions.
  9. Marketing communications: To send you promotional offers, bonus notifications, and event announcements where you have given explicit consent. You may withdraw marketing consent at any time by contacting support.
CLAUSE 06

Legal Basis for Processing

ri188 processes your Personal Data on the following legal grounds, each of which applies to one or more of the purposes described in Clause 5:

  • Contractual necessity: Processing required to fulfill our obligations under the member agreement established at registration — including account management, service delivery, and payment processing.
  • Legal obligation: Processing required to comply with applicable AML regulations, our international licensing conditions, and any lawful request from competent authorities.
  • Legitimate interests: Processing carried out for the purposes of fraud prevention, platform security, responsible gaming monitoring, and internal analytics, where these interests are not overridden by your fundamental privacy rights.
  • Consent: Processing for marketing communications and optional analytics features, where we have obtained your explicit, freely given, and informed consent. Consent may be withdrawn at any time without affecting the legality of prior processing.
CLAUSE 07

Data Sharing & Third Parties

ri188 does not sell or rent your Personal Data. We share data only in the following limited circumstances, and only to the extent necessary for each purpose:

  • Payment processors and Indonesian banking partners: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja receive only the minimum transaction data required to execute deposits and withdrawals.
  • Licensed game studios and platform providers: Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Pocket Games Soft may receive a pseudonymous member identifier and session token to deliver their games within the ri188 environment. These providers are bound by data-processing agreements that prohibit them from using member data for any purpose other than game delivery.
  • KYC and identity verification partners: Your identity documents and biometric verification data are shared with licensed KYC providers solely for the purpose of identity verification and age confirmation.
  • Fraud prevention and AML service providers: Aggregated behavioral and transactional data may be shared with specialist fraud-detection partners for the purpose of identifying suspicious activity, multi-accounting, and money-laundering patterns.
  • Legal and regulatory disclosure: ri188 may disclose Personal Data to competent legal authorities, regulatory bodies, or law enforcement agencies where required to do so by law, court order, or binding regulatory directive.
  • Corporate transactions: In the event of a merger, acquisition, restructuring, or sale of all or part of ri188's business, member Personal Data may be transferred to the acquiring entity subject to equivalent privacy protections. Members will be notified of any such transfer.
Processor Agreements: All third-party Data Processors engaged by ri188 are contractually required to process Personal Data only on ri188's documented instructions, to implement appropriate technical and organizational security measures, and to delete or return all Personal Data upon termination of the processing relationship.
CLAUSE 08

Cookies & Tracking Technologies

ri188 uses cookies and similar technologies to operate the platform correctly, protect member accounts, and understand how the site is used. The following cookie categories are in use:

Cookie Type Purpose Retention
Strictly Necessary Session management, login state, security tokens, CSRF protection. These cookies are essential for the platform to function and cannot be disabled. Session / up to 24 hours
Functional Language preference, display settings, remembered username, responsible gaming pop-up acknowledgment. Up to 90 days
Analytics Aggregated page-view counts, session duration, error tracking, and platform-performance monitoring. Data is pseudonymized before analysis. Up to 12 months
Fraud Prevention Device fingerprinting signals used by our risk-management system to detect multi-accounting, unauthorized access attempts, and bot activity. Up to 12 months

ri188 does not use third-party advertising cookies or retargeting pixels. Strictly Necessary and Fraud Prevention cookies are placed without requiring your consent as they are essential to platform security and operation. Functional and Analytics cookies are placed only where you have given consent via the cookie preferences panel.

You may manage or withdraw consent for non-essential cookies at any time through your account settings. Disabling Functional cookies may reduce platform convenience; disabling Analytics cookies has no impact on your gaming experience.

CLAUSE 09

Data Retention

ri188 retains your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by our legal and regulatory obligations. The following standard retention periods apply:

Data Category Retention Period Basis
Account & Identity Data Duration of membership, plus 5 years after account closure AML regulatory obligation, international licensing requirement
Financial Transaction Data Duration of membership, plus 5 years after last transaction AML regulatory obligation, dispute resolution
KYC Document Data Duration of membership, plus 5 years after account closure AML regulatory obligation, identity verification records
Betting & Game History Duration of membership, plus 2 years after account closure Dispute resolution, responsible gaming monitoring
Support Communications 3 years from the date of the interaction Legitimate interest — dispute resolution
Technical / Log Data 13 months on a rolling basis Fraud detection, platform security
Marketing Consent Records 3 years from the date consent was given or withdrawn Regulatory evidence of consent

When Personal Data reaches the end of its applicable retention period, ri188 will securely delete or anonymize it in accordance with our data-destruction procedures. Anonymized, aggregated data that can no longer be traced to an individual may be retained indefinitely for statistical and product-development purposes.

CLAUSE 10

Data Security

ri188 implements a multi-layered security architecture to protect your Personal Data against unauthorized access, loss, alteration, or destruction. Key security measures include:

  • Transport Layer Security (TLS 1.3): All data transmitted between your browser or app and ri188 servers is encrypted in transit. The platform enforces HTTPS-only connections; unencrypted HTTP requests are automatically redirected.
  • AES-256 Encryption at Rest: Sensitive stored data — including KYC documents, identity records, and financial account details — is encrypted at rest using AES-256 symmetric encryption with keys managed through a dedicated key-management service.
  • Access Controls: Internal access to Personal Data is restricted on a strict need-to-know basis. ri188 staff with data access are subject to role-based permissions, and all access events are logged and audited.
  • Two-Factor Authentication (2FA): Members are strongly encouraged to enable 2FA on their accounts. 2FA is mandatory for all ri188 staff accounts with access to production systems or member data.
  • Intrusion Detection and Monitoring: ri188 operates 24/7 real-time threat monitoring, automated anomaly detection, and incident-response procedures to identify and contain security events promptly.
  • Penetration Testing: The ri188 platform undergoes regular third-party security assessments, including penetration testing and vulnerability scanning, to proactively identify and remediate security weaknesses.
  • Payment Security: ri188 does not store full card numbers or banking credentials. All payment data is handled by PCI-DSS-compliant payment processors. Bank account numbers stored for withdrawal processing are encrypted and tokenized.
Security Incident Notification: In the event of a data breach that poses a risk to your rights and interests as a member, ri188 will notify affected members without undue delay, and in any case within 72 hours of becoming aware of the breach, via your registered email address. The notification will describe the nature of the breach, the data involved, the likely consequences, and the steps ri188 is taking to address it.
CLAUSE 11

Your Privacy Rights

As a ri188 member, you hold the following rights with respect to your Personal Data. To exercise any of these rights, please contact our Data Protection Officer at [email protected] with "PRIVACY REQUEST" in the subject line. We will respond to all verified requests within 30 calendar days.

Right of Access

Request a copy of all Personal Data we hold about you, along with information about how it is being processed.

Right to Rectification

Request correction of any inaccurate or incomplete Personal Data held on your account.

Right to Erasure

Request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.

Right to Restrict Processing

Request that we limit how we use your Personal Data in certain circumstances, such as while a dispute over accuracy is being resolved.

Right to Data Portability

Request your Personal Data in a structured, commonly used, machine-readable format for transfer to another service provider.

Right to Object

Object to processing based on legitimate interests, including profiling for responsible gaming monitoring and platform analytics.

Withdraw Consent

Withdraw consent for marketing communications or optional analytics cookies at any time, without affecting prior processing.

Right to Lodge a Complaint

File a complaint with the relevant supervisory authority if you believe your data-protection rights have been violated.

CLAUSE 12

Children's Privacy

ri188 is an adults-only platform. We do not knowingly collect, store, or process Personal Data belonging to individuals under the age of 21. All registrations are subject to age verification, and accounts where the member is found to be under 21 are immediately suspended.

If you believe that a minor has registered on ri188 or that we have inadvertently collected data belonging to a minor, please contact us immediately at [email protected]. We will take prompt action to verify the claim, close the account, and securely delete all associated data in accordance with our data-destruction procedures.

Parents and guardians are encouraged to use device-level parental controls and content filtering tools to prevent underage access to online gambling platforms. ri188 fully supports the use of such tools and works with industry-recognized responsible gaming organizations to promote safe access practices.

CLAUSE 13

Cross-Border Data Transfers

As an internationally licensed platform serving members primarily in Indonesia, ri188 may transfer Personal Data to servers and service providers located in jurisdictions outside Indonesia. Such transfers are necessary to deliver platform services, process payments, and fulfill our regulatory compliance obligations.

Where Personal Data is transferred outside of Indonesia, ri188 ensures that appropriate safeguards are in place to protect the data to a standard equivalent to that applied within Indonesia. These safeguards include:

  • Binding contractual clauses incorporated into all agreements with overseas Data Processors, requiring them to maintain data-protection standards equivalent to those applied by ri188.
  • Transfers only to jurisdictions where the receiving entity is subject to an internationally recognized data-protection framework.
  • Encryption of all data in transit and at rest, regardless of the jurisdiction in which it is processed or stored.

By registering an account and accepting this Privacy Policy, you acknowledge and consent to the transfer of your Personal Data to overseas locations in accordance with the safeguards described above.

CLAUSE 14

Third-Party Links

The ri188 platform does not contain links to external third-party websites. All navigation on ri188 is contained within the platform itself. However, where game studios (such as Pragmatic Play, Evolution Gaming, or Spribe) deliver games within an embedded frame on the ri188 platform, those game environments are operated by their respective studios and are governed by those studios' own data-handling practices to the extent that any studio-side data is collected.

ri188's Data Processor agreements with all game studio partners restrict their data-collection activities within the ri188 environment to the minimum necessary for game delivery and technical performance monitoring. Studio partners are prohibited from using any ri188 member data for their own marketing or profiling purposes.

CLAUSE 15

Changes to This Privacy Policy

ri188 reserves the right to update this Privacy Policy at any time to reflect changes in our data-processing practices, applicable law, or our platform's features and services. When we make material changes — such as changes to the categories of data we collect, the purposes for which we process data, or the third parties with whom we share data — we will:

  • Post the revised Privacy Policy on this page with an updated "Last Updated" date.
  • Display a prominent notice on the ri188 platform for at least 7 days following the change.
  • Send an email notification to your registered address at least 7 days before the revised policy takes effect, where the change materially affects your rights.

Your continued use of the ri188 platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised policy, you must cease using the platform and may request account closure by contacting our support team.

Minor, non-material updates — such as corrections of typographical errors, clarifications of existing wording, or updates to contact details — may be made without advance notice. We encourage you to review this Privacy Policy periodically to stay informed of how ri188 protects your data.

CLAUSE 16

Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way ri188 handles your Personal Data, please contact our Data Protection Officer (DPO) using the details below. All communications relating to privacy matters should reference "PRIVACY REQUEST" or "DPO CONTACT" in the subject line to ensure prompt routing to the correct team.

Data Protection Officer — Contact Details
Platform: ri188 (https://ri188.app)
Support Email: [email protected]
Subject Line: PRIVACY REQUEST / DPO CONTACT
Response Time: Within 30 calendar days of receipt of a verified request
Operating Hours: 24/7 — our support team covers WIB (UTC+7), WITA (UTC+8), and WIT (UTC+9) time zones

We are committed to resolving all privacy-related concerns promptly and fairly. If you are not satisfied with our response, you retain the right to escalate your complaint to the relevant supervisory or regulatory authority in your jurisdiction. ri188 will cooperate fully with any such authority in the exercise of its regulatory functions.

Your Data, Your Rights

ri188 is committed to giving you full visibility and control over your Personal Data. Here is a quick-reference summary of how to exercise each of your rights.

How to Submit a Request

Email [email protected] with subject line "PRIVACY REQUEST". Include your registered username and a description of your request. We will verify your identity before processing.

Response Timeline

All verified data requests are handled within 30 calendar days. For complex requests requiring extended review, we will notify you within the initial 30-day period and provide a revised completion date, not to exceed 60 days in total.

Identity Verification

To protect your data from unauthorized disclosure or deletion, ri188 requires identity verification before acting on any data request. Requests from unverified senders will not be processed until verification is complete.

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